Understanding Our Data Collection Practices

At First Call Restoration, Inc., we are committed to transparency regarding the types of information we collect. In this section, you will explore the various categories of data, including personal details and usage data, that we gather in the course of providing our services. By understanding what information we collect and how it is used, you can make informed decisions about engaging with our business for restoration and management services.

Personal Information 
We Collect

Your Privacy Matters

We collect personal information such as your name, email address, phone number, worksite or project address and mailing address when you contact us for a service or inquiry. This information allows us to communicate effectively and provide you with tailored services that meet your specific needs.

Usage Data Insights

Understanding Our Interactions

In addition to personal information, we gather data on how you interact with our website and services. This includes information such as your IP address, browser type, and pages visited. Analyzing this data helps us improve our services and enhance your overall experience.

Data Collected from Service Requests

Tailored Restoration Solutions

When you engage our services for fire or water damage restoration, we collect specific information related to your situation. This may include descriptions of damage, photos, and the types of services requested. Such information is crucial for us to offer effective restoration and management solutions.

Feedback and Communication

Your Voice Matters

We value your feedback and regularly collect client responses regarding our services. This helps us understand your satisfaction levels and find areas for improvement. Your communications enable us to refine our approach and continue delivering high-quality restoration and consulting services.

Terms of Service & Legal Notices

Last Updated: March 20, 2025 9:00 AM CST

 Welcome to the website of First Call Restoration, Inc. ("we," "us," or "our"). These Terms of Service and Legal Notices govern your access to and use of our website, https://www.fcrestorationinc.com (the "Site"), and First Call Restoration, Inc. ("Company") and, unless otherwise noted, all references to the Company include, BlueprintIQ and https://www.bprintiq.com (the "DBA Site"), and our services. By accessing or using the Site, you agree to be bound by these terms. If you do not agree to these terms, do not use the Site and/or DBA Site.

 

TERMS OF SERVICE:

 

 Acceptance of Terms

 Your access to and use of the Site and/or DBA Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. 

 

Description of Service 

First Call Restoration, Inc. provides a service that connects property owners in Tennessee with a network of independent, vetted contractors specializing in property restoration and construction services, including but not limited to fire damage restoration, water damage restoration, remodeling, general contracting, and building restoration. First Call Restoration, Inc. does *not* directly employ contractors to perform these services. We act as a facilitator, connecting clients with qualified professionals.

 

Use of the Website

 * You must be at least 18 years old to use this Site. 

* You agree to provide accurate and complete information when using our services. 

* You are responsible for maintaining the confidentiality of any account information (if applicable) and for all activities that occur under your account.

 * You agree not to use the Site and/or DBA Site for any unlawful purpose or in any way that could damage, disable, or impair the Site. 

* Use of this site is at your own risk. 

 

Intellectual Property

 All content on this Site and/or DBA Site, including text, graphics, logos, images, and software, is the property of First Call Restoration, Inc. or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of First Call Restoration, Inc. and protected by U.S. and international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without the prior written consent of First Call Restoration, Inc., except as follows: 

* Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

* You may store files that are automatically cached by your Web browser for display enhancement purposes. 

* You may *not* print or download a copy of pages of the Site and/or DBA Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

 

Disclaimer of Warranties 

THIS SITE AND THE SERVICES PROVIDED ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. FIRST CALL RESTORATION, INC. DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FIRST CALL RESTORATION, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT FIRST CALL RESTORATION, INC.) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. 

FIRST CALL RESTORATION, INC. IS NOT RESPONSIBLE FOR THE ACTIONS, CONDUCT, OR WORK PERFORMED BY ANY CONTRACTOR IN OUR NETWORK. WE ARE A REFERRAL SERVICE ONLY. ALL CONTRACTORS ARE INDEPENDENT BUSINESSES AND ARE NOT EMPLOYEES OR AGENTS OF FIRST CALL RESTORATION, INC.

 

Limitation of Liability 

IN NO EVENT SHALL FIRST CALL RESTORATION, INC., ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. 

 

Indemnification

 You agree to defend, indemnify, and hold harmless First Call Restoration, Inc., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Site, including, but not limited to, any use of the Site's content, services, and products other than as expressly authorized in these Terms of Service or your use of any information obtained from the Site. 

 

Termination

 We may terminate or suspend access to our Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. 

 

Governing Law 

These Terms shall be governed and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Crockett County, Tennessee], and you hereby irrevocably consent to the personal jurisdiction and venue therein. 

 

Changes to Terms

 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site and/or DBA Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site and/or DBA Site. 

 

LEGAL NOTICES 

 

Copyright Notice © [Year - e.g., 2024] First Call Restoration, Inc. All rights reserved. Contact Information If you have any questions about these Terms of Service and Legal Notices, please contact us at: First Call Restoration, Inc. [436 N Bell St Alamo, TN 38001 - (731) 252-4435 - info@fcrestorationinc.com

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